Shipping policy
At Amorysa, we carefully select our products and work with trusted fulfillment partners to get your order to you as quickly and safely as possible.
Processing Time
Orders are typically processed within 1–3 business days after your order is placed.
Once your order has been processed and shipped, you will receive a confirmation email with tracking information when available.
Shipping Times
Estimated delivery times are:
- Canada: approximately 7–15 business days
- United States: approximately 7–15 business days
- Other countries: approximately 10–20 business days
Please note that these are estimated delivery times, not guaranteed delivery dates. Shipping times can vary depending on your location, carrier delays, customs processing, weather, and other circumstances outside of our control.
Tracking
Once your order has shipped, you may receive a tracking number by email.
Tracking information may take a few days to become active after your order has been shipped.
Customs & Import Fees
For international orders, customs duties, taxes, or other import fees may apply depending on your country's regulations.
Any customs duties, taxes, or import fees charged by your country are the responsibility of the customer.
Delayed or Lost Orders
If your order has not arrived within the estimated delivery timeframe, please contact us at [your customer service email] and we will be happy to help you check the status of your shipment.
While we do our best to ensure your order arrives safely and on time, Amorysa cannot be responsible for delays caused by shipping carriers, customs, weather, incorrect addresses, or other circumstances beyond our control.
Incorrect Shipping Address
Please make sure your shipping information is correct before completing your order.
If you enter an incorrect or incomplete address, contact us as soon as possible. Once an order has been shipped, we may not be able to change the shipping address.
If an order is returned because of an incorrect address, additional shipping charges may apply to resend the order.
Questions
If you have any questions about your order or shipping, please contact us at:
[your customer service email]
We’re always happy to help.
Thank you for choosing Amorysa.